When you get in touch, we collect your name, phone number, email address, and the address where the work will take place. If you call us on 03335672543, we may note details about your property and the spray foam removal you need.
Our website collects basic technical information automatically, such as your IP address, browser type, and the pages you visit. We use this to keep the site running smoothly and to understand how people find us.
We use your contact details to respond to your enquiry, arrange a survey, provide a quote, and carry out the spray foam removal work. We may also contact you about your job, including confirming appointments or following up after we finish.
With your permission, we may send you occasional updates about our services. You can opt out at any time by calling or emailing us.
Our website uses cookies to remember your preferences and to help the site work properly. Cookies are small text files stored on your device. They do not contain personal information like your name or address.
You can set your browser to refuse cookies or to alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as well.
We use analytics tools to see how visitors use our website. These tools collect anonymous data such as which pages are popular and how long people stay. This helps us improve our site and our services.
We may also use third-party services for scheduling, invoicing, or customer communications. These providers only access your information to perform tasks on our behalf and are required to keep it confidential.
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as our booking system or payment processor, and only as needed to serve you.
We may disclose your information if required by law, to enforce our rights, or to protect the safety of our team and customers.
We keep your information for as long as we need it to provide our services and to meet legal obligations. For example, we keep job records for a reasonable period so we can handle any warranty or follow-up questions.
When we no longer need your information, we securely delete or anonymise it.
We take reasonable steps to protect your information from loss, theft, and misuse. This includes using secure systems and limiting access to your data to team members who need it to do their jobs.
No method of transmission over the internet is completely secure, but we work hard to keep your details safe.
You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also object to how we use your data or ask us to restrict processing.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and in line with UK data protection law.
Our services are for homeowners and businesses. We do not knowingly collect information from children under 16. If you believe a child has given us personal details, please contact us so we can remove them.
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date.
We encourage you to check back occasionally so you stay informed about how we protect your information.